Terms & Conditions

Welcome to Box Parcel Services. By accessing our website and using our parcel and courier services, you agree to comply with and be bound by the following Terms & Conditions.

Please read these terms carefully before booking our services.

1. Service Agreement

By booking a parcel pickup through our website, you confirm that:

All information provided by you is accurate and complete.
You are the authorized owner or sender of the parcel.
The parcel does not contain any prohibited or illegal items.

We reserve the right to refuse service if incorrect or misleading information is provided.

2. Prohibited Items

Box Parcel Services does not accept shipment of the following items:

Illegal goods or substances
Hazardous or flammable materials
Explosives or weapons
Perishable goods without proper packaging
Cash, jewelry, or high-value valuables (unless declared)

If any prohibited item is found, the shipment may be cancelled without refund.

3. Pickup & Delivery

Pickup and delivery timelines are estimates and may vary due to:

Weather conditions
Traffic or transportation delays
Government regulations or restrictions
Remote location accessibility

We are not liable for delays caused by circumstances beyond our control.

4. Packaging Responsibility

The sender is responsible for proper packaging of parcels to prevent damage during transit.

Box Parcel Services is not responsible for damage caused due to improper packaging.

5. Charges & Payments

Shipping charges are calculated based on parcel weight, size, distance, and service type.

Prices may change without prior notice. Final charges will be confirmed at the time of booking.

6. Cancellation Policy

Customers may request cancellation before parcel pickup.

If cancellation is requested after dispatch, charges may apply.

Refund eligibility will be evaluated on a case-by-case basis.

7. Limitation of Liability

Box Parcel Services shall not be liable for:

Indirect or consequential losses
Loss due to incorrect address provided by the sender
Delays caused by third-party logistics partners

Our liability, if applicable, is limited to the declared shipment value.

8. Website Usage

You agree not to misuse our website, attempt unauthorized access, or engage in any activity that may harm website performance or security.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our services, you agree to our data practices.

10. Modifications

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Box Parcel Services
Email: info@boxparcelservices.com
Phone: +91 9053179531
Website: www.boxparcelservices.com

Last Updated: February 2026