Privacy Policy
At Box Parcel Services, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our parcel and courier services.
By using our website, you agree to the terms mentioned in this Privacy Policy.
1. Information We Collect
When you use our website or book a parcel pickup, we may collect the following personal information:
- Your Full Name
- Email Address
- Mobile Number
- Pickup Address
- Delivery Address
- Parcel Type and Weight Details
- Preferred Pickup Date
- Any additional message or instructions provided by you
We may also collect non-personal information such as browser type, device type, IP address, and website usage data for analytics and performance monitoring.
2. How We Use Your Information
Your information is used strictly for service and operational purposes, including:
- Processing parcel bookings
- Scheduling pickup and delivery
- Providing shipment updates
- Customer support and communication
- Improving our website and services
- Sending service-related notifications
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic.
Cookies help us understand visitor behavior and improve website performance. You can disable cookies through your browser settings if you prefer.
4. Google Ads & Analytics
We may use third-party tools such as Google Ads and Google Analytics to measure website performance and advertising effectiveness.
These services may use cookies or similar technologies to show relevant advertisements based on your browsing behavior.
To understand how Google uses data, please visit:
We are not responsible for the privacy practices of third-party websites.
5. Data Protection & Security
We implement appropriate technical and security measures to protect your personal information from unauthorized access, misuse, or disclosure.
While we take reasonable steps to secure your data, no online system can guarantee complete security.
6. Data Sharing
Your information may be shared only when necessary for service delivery, such as:
- With delivery partners to complete parcel shipments
- With government authorities if legally required
We ensure that data sharing is limited and strictly related to operational requirements.
7. Data Retention
We retain your personal information only as long as necessary to provide services or comply with legal obligations.
8. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of incorrect information
- Request deletion of your personal data (where applicable)
To exercise your rights, please contact us using the details below.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.
10. Contact Information
If you have any questions regarding this Privacy Policy or our services, please contact us:
Box Parcel Services
Email: info@boxparcelservices.com
Phone: +91 9053179531
Website: www.boxparcelservices.com
Last Updated: February 2026
